Critical Issues Worksheet
issues are fundamental policy or program concerns that define the most
important situations and choices an organization faces now and in the future.
Critical issues can reflect:
· Long-standing problems in the
organization, members served or recent events which are anticipated to have a
significant impact on the organization and/or people served;
· Impediments that must be overcome in order for the organization to meet its goals – i.e., problems to be solved; or,
· Watersheds/major shifts in thinking that can change the direction of an organization or the nature of its environment and challenge business as usual.
these are issues that cannot be resolved through a “quick fix”. The
selection of issues is important because it determines the range of decisions
and strategies we will consider in the future.
on the following -- Major external changes/ trends having a positive and/or
negative impact on the organization and the people served . . . Critical
internal strengths and weaknesses of the organization that will have an impact
on our future success . . . Major service expectations and perceptions of key
constituencies or markets . . .
what you believe are the 1-3 most critical issues facing the
organization over the next 3-5 years. Try to word your statements in the form
© 2015 Creative Information Systems
Revised: April 27, 2015